FAQ
The Fragrance
WHAT IS THE SIGNATURE OF VUELTA ABAJO?
Vuelta Abajo is a tribute to the red earth of western Cuba, where the rarest tobacco in the world has matured for three centuries. Nathalie Feisthauer's composition pairs tobacco absolute, oud, and vanilla with a heart of saffron, honey, and davana oil, opening on mandarin, cardamom, and clove.
WHAT DOES 30% CONCENTRATION MEAN?
Vuelta Abajo is a 30% extrait de parfum. The extrait is the most concentrated category in perfumery, with concentrations ranging from 20 to 40%. At 30%, the composition gains depth, longevity, and fidelity to the raw materials over time.
HOW LONG DOES VUELTA ABAJO LAST?
The 30% extrait offers extended longevity, typically eight to twelve hours on skin, and considerably longer on fabric. The sillage evolves slowly, from sunlit top notes to the woody depth of the dry-down.
ARE MAISON ZOKAR PARIS FRAGRANCES UNISEX?
Yes. Our compositions are conceived as olfactory landscapes, beyond gender. Each wearer finds their own reading, their own skin, their own light.
Purchase
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.
CAN I PAY IN INSTALMENTS?
Yes. Pay in 4 interest-free instalments is available with PayPal on orders between €30 and €1,500. The option appears automatically at checkout.
I AM A EUROPEAN BUSINESS — CAN I BENEFIT FROM VAT REVERSE CHARGE?
Yes, in accordance with article 196 of Directive 2006/112/EC. To receive a VAT-exempt invoice, please write to us at contact@maisonzokarparis.com before placing your order, providing your intra-EU VAT number and company name.
WHAT ARE THE DELIVERY TIMES AND ZONES?
Complimentary delivery to mainland France and the European Union on orders over €150. Below this amount, shipping costs are calculated at checkout based on destination. Orders are dispatched within 2 business days from France. International (outside the EU): rates and delivery times calculated at checkout.
Experience
CAN I RETURN MY FRAGRANCE?
You have 14 days from receipt to exercise your right of withdrawal. Returns are only accepted if the original blister — the transparent film sealing the case — has not been removed. This condition guarantees the integrity of the product, as required by article L221-28 of the French Consumer Code for cosmetic products. Return shipping costs are at the customer's expense.
DO YOU OFFER SAMPLES?
Yes. Vuelta Abajo is available as a 2 ml discovery sample for €10. An intimate way to let the fragrance reveal itself on your skin before committing to the 50 ml / 1.7 fl oz bottle.
WHERE CAN I FIND MAISON ZOKAR FRAGRANCES IN STORE?
Vuelta Abajo is presented at our partner perfumeries in France, Belgium, and Switzerland. The complete list is available on our Stockists page.
HOW CAN I CONTACT YOU?
For any enquiries, please write to us at contact@maisonzokarparis.com. We reply within 1 to 2 business days.